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FAQ

  • Do you take custom orders?
    We sure do! If you reach out to us via the chat on this page, our email (lovieandfriends@gmail.com), Instagram or Facebook we can get the process started! It's super straightforward. We simply ask you a few questions and you can totally customise your Lovie.
  • Can I pick up my order?
    Yes you can! Local pickup is free and available in Tullimbar NSW (postcode 2527).
  • What if my Lovie gets messy?
    We expect that your Lovie will need a freshen up after all the play and cuddles they'll be getting. Simply add them to a wash bag and pop them in your washing machine on a cool, gentle cycle and then lay them down to dry.
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